Returns

Return policy

You may return an item within 14 days of receiving it, provided it has not been used and retains its original condition.

  • Packaging undamaged, barcodes intact.
  • No signs of use, free of dust and moisture.
  • Sufficient shelf life remaining.

How to arrange a return

Email us at hello@ukoi.ua or give us a call — we'll guide you through the easiest way to return your item. Refunds are issued using the same method as your original payment.